Privacy Policy

Privacy Policy for Patoga Nation Inc

Effective Date: May 6, 2024
Last Updated: Nov 28, 2024

The purpose of this privacy policy (the “Privacy Policy”) is to inform you about our privacy practices, including how we collect, use, and disclose your Personal Information (as defined below). Patoga Nation Inc (“Patoga Nation”, “we”, “our” or “us”) values your privacy and is committed to protecting it. This Privacy Policy applies to the use of our website, Patoganation.com, as well as any associated applications and services we provide (collectively referred to as the “Sites”).

By accessing or using our Sites, you agree to the collection, use, and disclosure of your Personal Information as outlined in this Privacy Policy. Please read this document carefully to understand how your data is handled.

Privacy Policy Updates

This Privacy Policy is current as of the “Last Updated” date indicated above. We reserve the right to make changes to this Privacy Policy at any time. When updates are made, they will become effective immediately upon being posted to Patoganation.com, unless otherwise noted.

We may also notify you of changes through emails, notices on the Sites, or other communication methods. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and share your information. Your continued use of the Sites after updates are made constitutes your acceptance of the revised Privacy Policy.

Definition of Personal Information

“Personal Information” refers to any information about an identifiable individual. Examples include, but are not limited to:

  • Full name
  • Mailing address (including postal/ZIP code)
  • Email address
  • Telephone number
  • Payment details

Personal Information does not include:

  • Business contact information used solely for professional communication, such as your work email or phone number.
  • Anonymized or aggregated data that cannot reasonably be linked back to an individual, either alone or in combination with other data.

Legal Ownership

Patoga Nation Inc owns and operates the Sites. Patoga Nation Inc is a company registered under Canadian law, with its headquarters at 7405 Transcanada Highway, Suite 100, Saint-Laurent, Quebec H4T 1Z2.

Your Consent to Collection, Use, and Disclosure

We collect, use, and disclose your Personal Information with your consent or as allowed by applicable privacy laws. Consent can be expressed explicitly or implied based on the context and the sensitivity of the information.

By voluntarily providing Personal Information, registering for our services, or using the Sites, you consent to our collection, use, and disclosure practices as described in this Privacy Policy.

If you wish to withdraw your consent, you may contact us at [email protected]. Please note that withdrawing consent may limit our ability to provide certain services or products. Before processing your request, we may require verification of your identity.

If you provide Personal Information about another individual, it is your responsibility to ensure that the individual consents to the collection, use, and disclosure of their data.

Personal Information Collected

When you interact with Patoganation.com, we may collect the following types of Personal Information:

  • Full name
  • Billing address
  • Telephone number
  • Payment information
  • IP address
  • Location data
  • Browser type, operating system, and language preferences
  • The URLs and pages you visit on the Sites
  • Any other usage or behavioral data

If you access the Sites through a social media platform, we may also collect publicly available information from your account based on the social media platform’s privacy policy.

We do not collect sensitive Personal Information unless explicitly required (e.g., surveys) and with your consent. Examples of sensitive data include health information, political opinions, and racial or ethnic origins.

Accessing, Amending, and Deleting Your Information

You have the right to:

  1. Request details about the Personal Information we hold about you.
  2. Correct inaccuracies in your Personal Information.
  3. Request the deletion of your Personal Information, subject to applicable laws and business needs.

For such requests, contact us at [email protected]. Before processing your request, we may need to verify your identity for security purposes.

Please note that we may retain your Personal Information as required by law or for legitimate business purposes, such as complying with legal obligations or resolving disputes.

Log Files

Like most websites, Patoganation.com uses log files to track user activity. The information collected includes:

  • IP addresses
  • Browser types
  • Internet service providers (ISP)
  • Referring/exit pages
  • Date and time stamps
  • Clickstream data

We use this information to analyze trends, administer the Sites, track user engagement, and gather aggregate demographic data. This information is not linked to any personally identifiable data and is stored securely.

Cookies

Cookies are small text files stored on your device that help us enhance your browsing experience on the Sites.

We use the following types of cookies:

  1. Essential Cookies: These are required for the proper functioning of our Sites.
  2. Functionality Cookies: These remember your preferences to improve your experience.
  3. Analytics and Performance Cookies: These track site usage to help us improve.
  4. Social Media Cookies: These enable interactions with social media platforms (e.g., sharing content).
  5. Advertising Cookies: These deliver targeted ads based on your interests.

If you prefer not to accept cookies, you can adjust your browser settings. However, disabling cookies may limit some features of the Sites. For more information about managing cookies, visit https://allaboutcookies.org.

Pixel Tags

Patoganation.com uses pixel tags (also known as web beacons or clear GIFs) to collect information about your interaction with our content and communications. Pixel tags are small graphic files embedded in our emails and website pages that track user behavior, such as:

  • Whether an email has been opened.
  • Which links within the email were clicked.
  • Time spent on specific pages of our Sites.

We use this data to analyze user engagement, improve the effectiveness of our marketing campaigns, and provide a more personalized experience. The information gathered by pixel tags is generally not linked to identifiable Personal Information, except where permitted by applicable law.

Advertisers

We partner with advertisers to provide content, promotions, and advertisements tailored to your interests. Advertisers may use cookies, pixel tags, and similar technologies to track your activity across the Sites and other websites to provide relevant advertising.

You can control interest-based advertising by adjusting your browser settings or opting out through advertising industry programs, such as:

Please note that opting out of interest-based advertising does not eliminate ads entirely but will prevent them from being tailored to your interests.

Advertising Partners

We collaborate with several third-party advertising networks to enhance the delivery of targeted ads. These partners may collect information, such as IP addresses, browser types, and cookie data, to provide personalized advertisements.

Our advertising partners include, but are not limited to:

We have reviewed their privacy policies to ensure compliance with applicable privacy laws. However, Patoganation.com is not responsible for the practices of these advertisers.

Service Providers

We rely on third-party service providers to perform various functions on our behalf, such as:

  • Payment processing
  • Website hosting and data storage
  • Analytics and research
  • Customer support services

Our service providers may collect and process your Personal Information as part of their services. These third parties are contractually obligated to:

  • Use your Personal Information only for the purposes specified by us.
  • Protect your Personal Information with appropriate security measures.
  • Comply with applicable data protection regulations.

Examples of service providers we use include Amazon Web Services (AWS) for hosting and data storage and Google Analytics for website analytics.

Links to Other Websites

Our Sites may contain links to third-party websites, including social media platforms, partner websites, and advertisers. Please note that we are not responsible for the privacy practices or content of these external websites.

We encourage you to read the privacy policies of every website you visit to understand how your data will be collected, used, and shared. This Privacy Policy applies solely to information collected on Patoganation.com.

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, you can contact us at:

Email: [email protected]

Purpose of Information Collection

Patoganation.com collects information to:

  • Administer and optimize our Sites: Troubleshoot issues, analyze user behavior, and enhance website functionality.
  • Improve user experience: Provide personalized content and services based on your preferences.
  • Ensure security: Safeguard our Sites from unauthorized access, fraud, and malicious activity.
  • Provide targeted advertising: Share non-identifiable information with partners to deliver relevant ads and social media features.
  • Comply with legal requirements: Fulfill our obligations under applicable laws and regulations.

We may also use your information for purposes disclosed at the time of collection or for which we have obtained your explicit consent.

How Your Information Is Stored

All information collected through Patoganation.com is stored on secure servers located in the United States. These servers are certified under the EU-U.S. Data Privacy Framework.

  • IP address and user agent data: Stored in rotating log files on Amazon servers for up to seven (7) days.
  • Retention period: Personal Information is stored for twelve (12) months or longer if legally required.
  • De-identification: When no longer needed, Personal Information may be anonymized to remove identifying details.

We assess retention periods based on:

  • Legal obligations requiring recordkeeping.
  • Statutes of limitation affecting our legal positions.

Consent Under Applicable Laws

For users in the European Economic Area (EEA):

  • A consent window appears when you first access Patoganation.com.
  • If you click “Yes,” your consent will be stored for twelve (12) months, after which you will be asked to consent again.
  • You can withdraw consent at any time. However, withdrawing consent may limit your ability to use certain features of the Sites.

We comply with the IAB Europe Transparency & Consent Framework and adhere to its guidelines for data collection and processing.

Data Security

We take reasonable precautions to protect your information, including:

  • Physical, organizational, and technological measures to safeguard your data.
  • Limiting access to Personal Information to personnel with a legitimate business need.
  • Storing data on ISO 27018-certified servers, which follow industry standards for cloud data protection.

Despite these measures, no transmission or storage method is completely secure, and we cannot guarantee absolute data security. In the event of a security breach, we will notify affected users as required by applicable laws.

Sensitive Personal Information

Patoganation.com does not intentionally collect or process sensitive Personal Information, such as:

  • Social security numbers.
  • Racial or ethnic origin.
  • Political opinions or religious beliefs.
  • Health, biometric, or genetic data.
  • Trade union membership.
  • Criminal background.

If such information is requested (e.g., for a survey), you can choose not to provide it. Please avoid sharing sensitive information unless explicitly requested by Patoganation.com for legitimate purposes.

Age

Our Sites are not intended for individuals under the age of sixteen (16). By using Patoganation.com, you confirm that:

  • You are at least sixteen (16) years old, or
  • You are visiting under parental supervision.

If we discover that Personal Information from individuals under sixteen (16) has been collected without parental consent, we will delete it immediately.

Legal Disclaimer

We make every effort to protect user privacy, but we may disclose Personal Information when required by law. This includes situations where:

  • We are responding to legal processes, such as court orders or subpoenas.
  • Disclosure is necessary to comply with applicable laws or regulations.
  • Disclosure is required to protect our rights, enforce our terms of service, or mitigate potential damages.

Online Accounts and Services

When you register for accounts or services on Patoganation.com, we collect Personal Information, such as:

  • Name, email address, and login credentials.
  • Optional data you provide through surveys or community forums.

This information is used to:

  • Provide and improve the requested services.
  • Prevent abuse or unauthorized access to your account.

Opting Out:

  • You can unsubscribe from newsletters or other communications by using the “Unsubscribe” link included in the emails.
  • To delete forum accounts or submit data deletion requests, email us at [email protected].

If you have multiple accounts or subscriptions, you will need to manage each one individually.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

Email: [email protected]
Mailing Address:
Attention: Data Compliance Department